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Please complete this form if you require a review of a road user charges (RUC) assessment.

Important information

Applications for review must be made within 20 working days from the date on the road user charges assessment.

  • Please provide your contact details and the reasons for your application.
  • If you do not provide evidence to substantiate your application, it may be declined.
  • If you file this application on behalf of the owner or operator the assessment was issued to, you must include a written authorisation from the owner or operator to act on their behalf. If you fail to do so, your application may be declined.
  • If you need help completing this form please call us on 0800 655 644, Monday to Friday 8am – 6pm.
Reason for review

What happens next?

We will acknowledge receipt of your application within 3 working days of receiving it. We will consider your application as soon as possible and, if necessary, contact you to discuss your case.