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Important notice

The building where our contact centre is based was evacuated on 13 June. Our contact centre and emails are up and running again, but please be patient as we have limited support available. If you’re waiting for an application, please have a look at our current processing times.

For more information, read our latest media release.

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RUC contact centre

Call 0800 655 644 
Monday to Friday, 8am to 6pm

RUC phone or fax service

Phone 0800 00 28 28 
Fax 06 953 6406 
Monday to Friday, 8am to 6pm

Palmerston North Office

43 Ashley Street 
Private Bag 11777 
Fax 06 953 6267 

RUC Assessments team

Private Bag 11777
Fax 06 953 6409 

RUC counter agents

To obtain the location of your nearest agent, check your phone book or call the RUC Contact Centre.