CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Motor vehicle traders

You play an important role in ensuring that vehicles on the road are safe and legal and that the person responsible for the vehicle can be identified. As a trader, you need to:

  • check the identification of the person who has purchased the vehicle

  • ensure the vehicle is registered and licensed

  • use trade plates on unregistered vehicles
  • complete the necessary forms

  • pay appropriate fees.

Trade plates



Checking ID

Our licensing agents will usually sight a customer ID, but you are authorised to sight some forms of ID:

  • New Zealand driver licence

  • Waka Kotahi NZ Transport Agency customer number, or

  • New Zealand temporary driver licence. This must be valid, ie. 21 days from date of issue.

These details must be recorded on the registration and notice of acquisition forms.

As a registered trader you can also present these forms at a Waka Kotahi agent.

Establishing your trader status

The Ministry of Business, Innovation and Employment (MBIE) advises us whenever it registers a motor vehicle trader. We then record the MBIE-issued trader number on the Motor Vehicle Register and assign a Waka Kotahi number. For example:

  • MBIE trader number: M999999

  • Waka Kotahi customer number: 999999-999.

To activate your 'trader' status with us, you need to set up a payment arrangement for trader changes of registered person. The only accepted means is through direct debit.

When MBIE notifies us you're an approved trader, we'll send you a direct debit authority and a 'Trader customer details' form. You need to complete these and send them back to us, along with a pre-printed bank deposit slip, to the address below:

Waka Kotahi NZ Transport Agency
Private Bag 11777
Manawatu Mail Centre
Palmerston North 4442
New Zealand

Telephone: +64 6 953 6296

Note: You can only use your Waka Kotahi customer number for registration and notice of acquisition transactions once you've supplied these documents to us.

The billing process for trader changes of registered person

When you acquire a vehicle for sale purposes you are required to register the vehicle in your name. You do this by completing a notice of trader acquisition (MR13C). The MR13C fee is paid by direct debit. We send a monthly tax invoice or direct debit notice based on the transaction information recorded on the Motor Vehicle Register. The invoice or notice details:

  • the charges due for notice of trader acquisition (MR13C) transactions

  • the date the amount will be direct debited from your account.

We send these at the beginning of the month for the previous month's transactions.

Setting up your trader access

The notice of trader acquisition process (MR13C) is an online transaction for which you must first register with the RealMe service. 

To set up the online change of registered person service

  • Register with the RealMe service.

  • Choose the 'Create an account' tab and follow the instructions to get a login.

  • Go to our online services.

  • Choose the 'Request access' button. This will take you through to the Application access screen. Choose the notice of trader acquisition (MR13C) application.

  • The system will then redirect you to the RealMe screen to login, after which you need to complete the Organisation Administration screen that appears.

    Please ensure that you have only one 'Administrator' for your organisation. This administrator will control your other employees' access to the notice of trader acquisition (MR13C) transaction. It is their responsibility to maintain these users and to remove access to the transaction when employees leave the company.

  • We'll email you within 10 working days to let you know if your application is approved.

  • If your application is approved we'll send another email with detailed instructions on using your online processing account.

Register with RealMe(external link)

Online services(external link)

Buying and selling

You need to complete a number of steps when both buying and selling vehicles.

Check the steps involved

Fast check for vehicle and registered person details

Visit the Motochek section of our website for quick and easy access to details such as registration status, warrant of fitness/certificate of fitness expiry country of origin and check for 'reported stolen' flags. Motochek can also help with consumer information notice (CIN) card requirements.