CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

As a motor vehicle trader you will most likely encounter the following forms.

Form Name How the form is used
MR1B Application to license motor vehicle To obtain a new licence for a vehicle, the applicant needs to lodge this form requesting a licence (which can be valid for 3–12 months). A new label will be issued with this licence.
MR1T Trade plate licence renewal Sent to entitled trade plate holders to renew their trade plate licence at the end of every year.
MR2A Application for registration of a motor vehicle To register a vehicle. Registration plates are issued when the transaction is processed.
MR2B Application for registration of a VIN-exempt motor vehicle To register a vehicle that does not require a vehicle identification number (VIN).
MR2D Application to reverse registration When an MR2A has been lodged and the customer does not take possession of the vehicle.
MR3 Certificate of registration Lists vehicle and registered person details.
MR5 Application for trade plate Lodge this form to apply for trade plates
MR13A Notice by person selling/disposing of motor vehicle Notifies the Transport Agency that a vehicle has been sold.
Completed by the person selling/disposing of vehicle.
MR13B Change of registered person - buyer Notifies the Transport Agency that a vehicle has been acquired or purchased.
MR13C Trader notice of acquisition Notifies the Transport Agency that a vehicle has been acquired or purchased by a trader and is now part of the 'trader network'. This is an online transaction(external link) only.
MR15 Application to cancel registration Notifies the Transport Agency that a vehicle will be taken off the road permanently.
MR24 Put your vehicle licence (rego) on hold (Application for exemption from continuous vehicle licensing) If a vehicle is not being used on the road, the registered person should apply for an exemption from licensing to prevent outstanding licensing fees from accruing, for a minimum of three months and up to 12 months.
MR36 Application for NZ Transport Agency customer number A Transport Agency customer number allows all vehicles owned by an organisation to be linked under a customer name and unique number. Transport Agency customer numbers are issued to organisations when the appropriate identification has been produced (this simplifies identification requirements.) When a number has been issued, it is quoted for all registration and acquisition transactions.
RUCLA Road user charges distance licence application To purchase a distance licence.
RUCAD Road user charges additional licence application To purchase additional road user charges (RUC) licences.