CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Regional fuel tax

The Auckland regional fuel tax scheme began on 1 July 2018, at a rate of 10 cents per litre (plus GST), on petrol, diesel and their bio-variants. This tax supports transport projects that would otherwise be delayed or not funded.

New regulations to the Land Transport Management (Regional Fuel Tax) Amendment Regulations (No 2) 2018 came into effect for the Auckland scheme area on 21 December 2018. As of 1 March 2019, you can apply for the new entitlements outlined in the regulations.

Land Transport Management (Regional Fuel Tax) Amendment Regulations (No 2) 2018(external link)

On this site you’ll find tools and helpful information about eligibility for a rebate, how to claim a rebate, record keeping tips and more.