CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Eligibility for rebates

Who can get a rebate?

You may be able to claim back regional fuel tax you paid if:

  • the fuel was used for commercial purposes, government or charitable organisations, and
  • the fuel wasn’t used in a vehicle on the road, and 
  • the fuel was used for an eligible use.

If you are a private individual (not in business), you may be able to claim back regional fuel tax you paid if:

  • You have diesel delivered to a home for home heating
  • You use fuel in a specialised off-road vehicle.

All rebates can be claimed for fuel purchased from 1 July 2018.

Find out if you’re eligible to receive a rebate

What can you claim

This table provides general guidance only. For specific rules refer to the Land Transport Management (Regional Fuel Tax) Regulations 2018(external link)

  ELIGIBLE NOT ELIGIBLE
Fuel types
  • Petrol
  • Diesel
  • Biofuel
  • Avgas
  • CNG
  • LPG
(these are not taxed)
Type of use
  • Commercial purposes
  • Government use
  • Charitable organisations
  • Diesel home heating (delivered by a fuel supplier)
  • Most personal, household or domestic uses.
Vehicles

Vehicles that are:

Registered vehicles that are:
  • a general purpose vehicle, or
  • subject to Road User Charges (RUC).
Vessels
  • Commercial vessels
  • Search and rescue vessels.
  • Recreational boats
Other commercial purpose (not a vehicle or vessel) Commercial equipment that could include:
  • generators
  • lawn mowers
  • chainsaws
  • sawmills
  • pumps
  • light towers.
  • Aircraft
  • Personal, household, or domestic equipment that could include:
    • residential lawnmowers
    • gardening equipment.