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WoF inspection and certification information for customers

The NZ Transport Agency acknowledges that as part of its regulatory compliance review, concerns around the compliance of WoFs issued by vehicle inspectors or businesses (inspecting organisations) have arisen. The following provides information for customers.

WoF alerts: did your vehicle receive its current WoF from one of these businesses?

RegionBusiness name (inspecting organisation)LocationVoucher expiry date
Auckland Auto Link (trading as Kiwi Motor Services)
Suspension lifted on 12 June 2019
Mt Roskill Voucher valid for six months from the date on your letter.
Auckland Autozone Services Ltd Auckland Voucher valid for six months from the date on your letter.
Auckland Cityside Automotive Limited Mt Eden Voucher valid for six months from the date on your letter
Auckland Manurewa Auto and Tyre Centre Manurewa Voucher valid for six months from the date on your letter.
Auckland Peninsula Motors Whangaparaoa Voucher valid for six months from the date on your letter.
Auckland Rajesh Singh (Gravity Services Limited) Glen Innes Voucher valid for six months from the date on your letter.
Auckland Rosary Limited (trading as Carbine Automotives) Mount Wellington Voucher valid for six months from the date on your letter.
Auckland Super Cheap Tyres and Auto Services (2016) St Johns Voucher valid for six months from the date on your letter.
Auckland World Motors Glenfield Voucher valid for six months from the date on your letter.
Waikato Auto Super Shoppe Hamilton Automotive Repairs Hamilton Voucher valid for six months from the date on your letter.
Waikato Auto Super Shoppe Hamilton Central Hamilton Voucher valid for six months from the date on your letter.
Waikato Cambridge Auto Electric 2017 Limited Cambridgge Voucher valid for six months from the date on your letter.
Waikato David Watt Auto Services Limited Frankton, Hamilton Voucher vaild for six months from the date on your letter.
Waikato VTNZ Thames & Whitianga Thames and Whitianga Please take your vehicle into any VTNZ for a free re-check.
Canterbury Walker Brothers 2016 Limited (trading as Rex Price Motors) Papanui, Christchurch Voucher valid for six months from the date on your letter.
Otago Win Engineering and Mechanical Services Ltd. Lawrence Voucher valid for six months from the date on your letter.
Southland The WOF Man Ltd Invercargill Voucher valid for six months from the date on your letter.

If it did, then you can expect to receive a letter in the mail, including a voucher to have your vehicle re-checked.

If your letter has not yet arrived, or you did not receive a letter, please complete this enquiry form.

We will email your letter and voucher so that you can print this off and get your vehicle re-checked as soon as possible.

Recheck rates for valid voucher period

This table shows the number of vehicles that have been re-checked during the valid voucher period.

We encourage all vehicle owners to ensure their vehicle is safe.

Data current at 5 June 2019 

Region

Business name (inspecting organisation)

No. vehicles affected

No. vehicles reinspected

Includes passed and failed reinspections

No. vehicles passed reinspection

Includes vehicles which passed on first or subsequent reinspections

Overall reinspection pass rate (%)

Vehicles passed first or subsequent reinspection

Northland

Peninsula Motors

1,163

199

185

93

Auckland

Gravity Services Limited

5,755

2,325

2,047

88

Auckland

Autozone Services Limited

1,611

294

466

90

Auckland

World Motors

1,554

205

178

87

Waikato

Aaron Grant

613

255

214

84

Waikato

Auto Super Shoppe Hamilton Automotive Repairs Ltd

827

363

338

93

Waikato

Auto Super Shoppe Hamilton Central

303

126

119

94

Waikato

Cambridge Auto Electrical

879

258

222

86

Waikato

VTNZ Thames and VTNZ Whitianga (Heavy Haulage and Contracting).

4,848

215

189

88

Southland

The WOF Man Limited

3,514

1,621

1,464

90

Questions and answers

  • I am concerned about the quality of my WoF inspection – what should I do to ensure my car was inspected and certified correctly?

    Depending on your concern there are several options:

    If you are concerned that your vehicle was tested at a site listed on our website then please phone 0800 108 809. If you have concerns about a person (vehicle inspector) or the business (inspecting organisation) that carried out your WoF you can report this by calling 0800 468 244. This phone line is free, anonymous and available 24/7.

    The phone line is operated by independent charity Crimestoppers, who run integrity lines for a range of organisations, and staffed by specially trained operators. They’ll pass on all information to the appropriate team to follow up and we’ll ensure all information is reviewed and acted on appropriately where possible.

    We strongly encourage you to have your vehicle re-inspected at an alternative provider.

    If your concern is around a WoF being issued to a vehicle recently purchased, or you feel that your vehicle has not been correctly inspected you can complete a complaints form, in the first instance.

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  • If I receive a voucher for a re-inspection what does this mean?

    While we will cover the cost of your next WoF inspection fee, we may (where appropriate) seek to recover these costs from vehicle inspector who issued your earlier WoF.  Upon presentation of the voucher by you (or someone on your behalf) to one of the WoF providers listed, or upon submitting a reimbursement form for the cost of your WoF inspection, you unconditionally assign your rights to the Transport Agency against the vehicle inspector.

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  • What is a warrant of fitness?

    A warrant of fitness (WoF) is a regular check to ensure that at the time of the inspection your vehicle meets required environmental and safety standards.

    A WoF is not a replacement for regular servicing of your vehicle. Mechanical and structural components can deteriorate over time and between WoFs which can lead to your vehicle becoming illegal or dangerous on the road. It’s your responsibility to ensure your vehicle is maintained to at least WoF condition at all times. For example, while tyres on your vehicle may pass on the day of your warrant inspection, you’ll need to replace them as soon as the tread gets to the minimum depth. If you wait until the next inspection before replacing them, not only is your safety in jeopardy, you risk receiving a fine.

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  • What does a warrant inspection cover?

    The WoF inspection is a general safety check. The aspects checked include:

    • tyre condition (including tread depth)
    • brake operation
    • structural condition (rust is not allowed in certain areas)
    • lights
    • glazing (is your windscreen safe?)
    • windscreen washers and wipers
    • doors (do they open and close safely?)
    • safety belts (must not be damaged or overly faded; buckles must work properly)
    • airbags (if fitted)
    • speedometer (must be working)
    • steering and suspension (must be safe and secure)
    • exhaust (there must be no leaks and the exhaust must not be smoky or louder than the original exhaust system)
    • fuel system (there must be no leaks).

    If you’ve modified your car, motorcycle, van or other light vehicle you may need a low volume vehicle certificate.

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