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WoF inspection and certification information for customers

The NZ Transport Agency acknowledges that as part of its regulatory compliance review, concerns around the compliance of WoFs issued by vehicle inspectors or businesses (inspecting organisations) have arisen. The following provides information for customers.

WoF alerts: did your vehicle receive its current WoF from one of these businesses?

RegionBusiness name (inspecting organisation)LocationVoucher expiry date
Northland Dargaville Diesel Specialists Dargaville 31 March 2019
Northland Hapi’s Automotive Ltd Whāngārei Voucher valid for three months from the date on your letter.
Auckland Abnesh Chand (AA North Shore) North Shore 31 March 2019
Auckland Autozone Services Ltd Auckland Voucher valid for three months from the date on your letter.
Auckland El’s Auto Services Papatoetoe 31 March 2019
Auckland Jet Tyres & Alignment Glenfield 31 March 2019
Auckland Orient Motors Glenfield 31 March 2019
Auckland Peninsula Motors Whangaparaoa Voucher valid for three months from the date on your letter.
Auckland Rajesh Singh (Gravity Services Limited) Glen Innes Voucher valid for three months from the date on your letter.
Auckland Sunnybrae Auto Services North Shore 31 March 2019
Auckland Super Cheap Tyres & Auto Services Ltd St Johns 31 March 2019
Auckland Susantha Ranatunga (Church Street Motors and Tyres) Onehunga 31 March 2019
Auckland Westland Mechanical and Tyre Ltd Henderson 31 March 2019
Auckland World Motors Glenfield Voucher valid for six months from the date on your letter.
Waikato Auto Super Shoppe Hamilton Automotive Repairs Hamilton Voucher valid for three months from the date on your letter.
Waikato Auto Super Shoppe Hamilton Central Hamilton Voucher valid for three months from the date on your letter.
Waikato Beemac Motors Tokoroa 31 March 2019
Waikato Cambridge Auto Electric 2017 Limited Cambridgge Voucher valid for three months from the date on your letter.
Waikato Sayad Hussein (Frankton WoF & Tyre Station) Hamilton 31 March 2019
Waikato Te Aroha Automotive Te Aroha 31 March 2019
Southland The WOF Man Ltd Invercargill Voucher valid for three months from the date on your letter.

If it did, then you can expect to receive a letter in the mail, including a voucher to have your vehicle re-checked.

If your letter has not yet arrived, or you did not receive a letter, please complete this enquiry form.

We will email your letter and voucher so that you can print this off and get your vehicle re-checked as soon as possible.

Recheck rates for valid voucher period

This table shows the number of vehicles that have been re-checked. We encourage all vehicle owners to ensure their vehicle is safe.

Data current at 24 April 2019

RegionBusiness name (inspecting organisation)No. vehicles affectedNo. vehicles reinspected

Includes passed and failed reinspections
No. vehicles passed reinspection

Includes vehicles which passed on first or subsequent reinspections
Overall reinspection pass rate (%)

Vehicles passed first or subsequent reinspection
Northland Peninsula Motors 1,163 8 8 100
Auckland Westland Mechanical and Tyres Ltd 3,720 1,835 1,689 92
Auckland Orient Motors 3,494 2,125 2,038 96
Auckland Susantha Ranatunga 4,053 1,853 1,689 91
Auckland Jet Tyres and Alignments Ltd (1 VI Anderson Lee WAL) 850 415 397 96
Auckland El’s Auto Service & Repairs Ltd 2,754 1,106 984 89
Auckland Super Cheap Tyres 2,443 851 762 90
Auckland Sunnybrae Auto Services Ltd 747 247 238 96
Auckland Gravity Services Limited 5,755 928 808 87
Auckland Autozone Services Limited 1,611 9 6 67
Auckland World Motors 1,554 3 2 67
Waikato Aaron Grant 613 227 194 85
Waikato Beemac Motors 1,316 546 481 88
Waikato Sayad Hussein 2,826 1,129 1,012 90
Southland The WOF Man Limited 3,514 1,069 940 88
Northland Hapi's Automotive Ltd 199 38 28 74
Waikato Auto Super Shoppe Hamilton Automotive Repairs Ltd 827 234 219 94
Waikato Auto Super Shoppe Hamilton Central 303 71 67 94
Waikato Cambridge Auto Electrical 879 29 20 69

Questions and answers

  • I am concerned about the quality of my WoF inspection – what should I do to ensure my car was inspected and certified correctly?

    Depending on your concern there are several options:

    If you are concerned that your vehicle was tested at a site listed on our website then please phone 0800 108 809. If you have concerns about a person (vehicle inspector) or the business (inspecting organisation) that carried out your WoF you can report this by calling 0800 468 244. This phone line is free, anonymous and available 24/7.

    The phone line is operated by independent charity Crimestoppers, who run integrity lines for a range of organisations, and staffed by specially trained operators. They’ll pass on all information to the appropriate team to follow up and we’ll ensure all information is reviewed and acted on appropriately where possible.

    We strongly encourage you to have your vehicle re-inspected at an alternative provider.

    If your concern is around a WoF being issued to a vehicle recently purchased, or you feel that your vehicle has not been correctly inspected you can complete a complaints form, in the first instance.

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  • If I receive a voucher for a re-inspection what does this mean?

    While we will cover the cost of your next WoF inspection fee, we may (where appropriate) seek to recover these costs from vehicle inspector who issued your earlier WoF.  Upon presentation of the voucher by you (or someone on your behalf) to one of the WoF providers listed, or upon submitting a reimbursement form for the cost of your WoF inspection, you unconditionally assign your rights to the Transport Agency against the vehicle inspector.

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  • What is a warrant of fitness?

    A warrant of fitness (WoF) is a regular check to ensure that at the time of the inspection your vehicle meets required environmental and safety standards.

    A WoF is not a replacement for regular servicing of your vehicle. Mechanical and structural components can deteriorate over time and between WoFs which can lead to your vehicle becoming illegal or dangerous on the road. It’s your responsibility to ensure your vehicle is maintained to at least WoF condition at all times. For example, while tyres on your vehicle may pass on the day of your warrant inspection, you’ll need to replace them as soon as the tread gets to the minimum depth. If you wait until the next inspection before replacing them, not only is your safety in jeopardy, you risk receiving a fine.

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  • What does a warrant inspection cover?

    The WoF inspection is a general safety check. The aspects checked include:

    • tyre condition (including tread depth)
    • brake operation
    • structural condition (rust is not allowed in certain areas)
    • lights
    • glazing (is your windscreen safe?)
    • windscreen washers and wipers
    • doors (do they open and close safely?)
    • safety belts (must not be damaged or overly faded; buckles must work properly)
    • airbags (if fitted)
    • speedometer (must be working)
    • steering and suspension (must be safe and secure)
    • exhaust (there must be no leaks and the exhaust must not be smoky or louder than the original exhaust system)
    • fuel system (there must be no leaks).

    If you’ve modified your car, motorcycle, van or other light vehicle you may need a low volume vehicle certificate.

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