CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Vehicle identification number (VIN)

A VIN is a 17 character ID number that identifies your vehicle.


Vehicle identification numbers (VINs) help combat fraud and are the main way we identify vehicles for registration and other processes.

Warrant of fitness and certificate of fitness inspections check the VIN. The police or vehicle inspectors may also check the VIN during roadside inspections.

Vehicles that require a VIN

Most vehicles require a VIN. It’s the manufacturer’s or importer’s responsibility to ensure a new vehicle has a VIN.

Some vehicles already have VINs assigned and attached overseas before they get to New Zealand. Otherwise, an entry certifier will issue and attach a New Zealand VIN at entry inspection.

Your vehicle may not need a VIN, if it has a frame or chassis number and:

  • was first registered before 1 April 1994
  • entered or was manufactured in New Zealand before 1 February 1994.

But, if the frame or chassis number has been removed, your vehicle must have a VIN.

Only entry certification agents can allocate and fix VINs onto your vehicle.

VIN requirements

VINs must conform to International standards as well as New Zealand Legislation.

  • ISO 3779 – Road Vehicles – VIN Content and Structure
  • ISO 3780 – Road Vehicles – World Manufacturer Identifier (WMI) code.

Waka Kotahi NZ Transport Agency issues WMIs to New Zealand vehicle manufacturers – who can apply online for a WMI. Manufacturer is a person, firm, or corporation that issues the certificate of conformity or that demonstrates compliance and assumes product liability for a vehicle ready for operation, independent of the location of the assembly plant.

Importers or owners may be required to provide information to decode a VIN during the Entry Certification and Registration process. Manufacturers VIN decode information can be emailed directly to

  • To obtain the manufacturer’s VIN decode information, importers or owners may have to contact the vehicle manufacturer’s franchise dealer or their homologation department in the country of origin.
  • Acceptable VIN decode information:
    • must be clearly sourced from the manufacturer
    • must also relate to the characters of the VIN affixed to the vehicle requiring entry certification
    • will show the VIN structure and the decode data for each position of the VIN as in the examples below for Chevrolet and Jaguar.

A person must not remove, erase, alter, deface, obscure, destroy or obliterate a VIN or chassis number.

A vehicle inspector must not issue a WoF or CoF to a vehicle with a removed, erased, altered, defaced, obscured, destroyed or obliterated VIN or chassis number.

However, if a vehicle can be appropriately identified Waka Kotahi will authorise the affixing or re-affixing of a new VIN.

These vehicles should be referred to a VIN issuing Agent (AA, Drivesure, Nelson Vehicle Testing Centre Ltd, VINZ, and VTNZ). They will inspect the vehicle and seek approval from Waka Kotahi to issue or re-issue a VIN plate.

Where to find the VIN on your vehicle

VINs can be:

  • stamped into the vehicle structure (often the firewall) during manufacture

  • stamped on a metal plate and fixed onto the vehicle body

  • etched onto the rear window of the vehicle.

What to look for

Used import: Waka Kotahi-assigned VIN before 29 November 2009

USED IMPORT NZ Transport Agency assigned VIN prior to 29 November 2009

Used import: Waka Kotahi-assigned VIN from 29 November 2009

USED IMPORT NZ Transport Agency assigned VIN from 29 November 2009

Factory-issued VIN for a truck

Factory-issued VIN for a car