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The building where our contact centre is based was evacuated on 13 June. Our contact centre and emails are up and running again, but please be patient as we have limited support available. If you’re waiting for an application, please have a look at our current processing times.

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Buses and taxis

Buses and taxis (including shuttles), that carry passengers for hire or reward, must meet all the vehicle standards required of them. There are added safety requirements because they provide public transport.

Requirements for passenger service vehicles

The Land Transport Rule: Passenger Service Vehicles 1999 sets out:

  • legal requirements which are checked when the vehicle is entry-inspected
  • best practice approaches that drivers can voluntarily follow, for example:
    • getting wheelchair anchorages, ramps and hoists checked and certified for vehicles transporting people with special needs
    • having the towing connections checked and certified for when towing a light trailer.

See the additional licence requirements for drivers of passenger service vehicles.

Find out more about passenger service vehicle requirements

Read Is your passenger service vehicle compliant? 

Driving a school bus

The Ministry of Education(external link) manages school bus contracts and has particular requirements to ensure school bus safety.


Find out more about requirements for light buses

Find out more about about requirements for heavy buses