CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

During 2018-21, a total of $390 million is being invested in walking and cycling initiatives, an increase of $96 million on the previous three years.

$300 million is being invested from the National Land Transport Fund (NLTP), which is supported by co-investment from local government of $65 million, and $25 million of additional Crown funding from the Urban Cycleways Fund (which closed during 2018).

The walking and cycling initiatives have been assessed for inclusion within the NLTP and prioritised through the Transport Agency’s Investment Assessment Framework according to their value for money and alignment with the priorities, objectives and expected results within the Government Policy Statement on Land Transport (GPS), which sets out the government’s priorities for expenditure from the National Land Transport Fund over the next 10 years.

The GPS 2018 supports investment in liveable cities by improving walking, cycling and public transport, and by increasing transport choice. The result is a planned programme of national and regional activities for walking and cycling that responds to the GPS and will ensure our transport system meets the needs of all New Zealanders now and in the future.

75% of New Zealanders [PDF, 628 KB] say that they would ride a bike more if the network better met their needs.  As part of creating liveable cities we are investing with our partners to offer a safer, more accessible and attractive network for cycling so that more people can choose to get about by bike. This increases the transport options available for people, benefits our environment, and it’s good for our health.