CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

One of our key roles is to approve procurement procedures designed to achieve best value for money under section 25 of the Land Transport Management Act 2003. As part of filling this role we endorsement procurement strategies developed using the procedures in our Procurement manual.

Contract price adjustment 

Our procurement procedures also provide for the use of standardised cost indexation formulas for inclusion in all bus and ferry contracts. 

View the new public transport indices and revised cost adjustment factors.