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CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

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Public transport design guidance

This is draft guidance for designing high-quality, people-focused public transport throughout New Zealand. 
We welcome your feedback.

Bus dimensions for design

Critical dimensions and performance characteristics of buses which typically operate in New Zealand.

Corridor clearance

Clearance requirements to support safe public transport operation in our transport corridors.

Bus layover and driver facilities

Guidance related to planning, design, implementation and monitoring for bus layovers and driver facilities.

Getting to and from public transport

First and last mile connections are critical to a viable and enjoyable public transport journey experience.

Bus stop

Guidance for the planning, design and integration of bus stops including the physical stop and associated infrastructure.

Public transport priority and optimisation

Coming soon

Battery electric bus charging infrastructure

Coming soon

Public transport interchanges

Coming soon

Glossary

A list of terms and their definitions used in the New Zealand Public Transport Design Guidance (PTDG).

Traffic and travel information
Driver licences
Vehicles
Roads and rail
Commercial driving
Safety
Walking, cycling and public transport
Planning and investment