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This is draft guidance, and we welcome your feedback

A list of terms and their definitions used in the Public Transport Design Guidance




A model of car rental where people join an organisation and can conveniently rent cars for short periods of time, often by the hour or day. This type of service can support a reduced need to own a private car.


The vicinity around a public transport stop or station where most of the boarding passengers come from. A local customer base for public transport. This term is typically applied for origin catchments but could also be used for destination catchments to describe the vicinity departing passengers can reach (See also ‘effective catchment’)

Driver changeover

When one public transport driver ends a piece of work and another driver takes over. In some cases this can happen mid-route during a service operation (so passengers onboard will observe the changeover) while often this takes place after a service reaches its terminus

Effective catchment

A catchment based on routes that are actually available, factoring in obstructions and severance, rather than ‘as the crow flies’ only


The amount of time between public transport vehicle arrivals at a stop or station


A range of small, lightweight vehicles operating at speeds typically below 25 km/h and driven by users personally. Micromobility devices include bicycles, Ebikes, electric scooters, electric skateboards, shared bicycles, and electric pedal assisted (pedelec) bicycles (see image below)

small, lightweight vehicles operating at speeds typically below 25 km/h and driven by users personally

Cycling and micromobility users of all ages (Image credit: Transport for NSW Cycleway Design Toolbox)


When a direct route, or ‘desire line’ is obstructed by physical or operational elements such as cul-de-sacs, railway lines, unfavourable signal timings, topography, land access issues, motorways etc impacting people’s connections, often with longer, or even untenable, journeys to connect with public transport or places.

Step-free (routes)

Level surfaces, lifts and ramps so that one does not have to use stairs or escalators, and can avoid the step and gap onto trains, buses and ferries


The term for when bus routes are designed to run from one side of a town or city to the other without terminating, waiting and recommencing in the centre.


Refers to the ways in which people orient themselves and navigate from one place to another. Wayfinding information systems can include a broad range of cues such as signs, visual clues, maps, colour coding, tactile elements, audible communication, or other aspect which help guide people and enhance their understanding of a place.