CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

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Walking standards and guidance

Applying best practice guidance and standards will help achieve our goal of making walking a safer and more attractive way to get about for all.

Pedestrian network guidance

This guidance provides best practice for planning, designing and creating walkable communities throughout New Zealand.

RTS14 Guidelines for facilities for blind and vision impaired pedestrians

RTS 14 is the official guide that ensures that design and operation of roads and paths caters for blind and vision impaired pedestrians. Practical implementation of RTS14 including an installation note and training webinar are available in the Pedestrian Network Guidance.

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