The Christchurch Transport Operations Centre (TOC) was the single point of contact for transport operations for the ICC Cricket World Cup 2015 matches in the city. Staff coordinated transport, from buses through to traffic signals, so that spectators could make it to Hagley Park for the official opening. The event was important for Christchurch, given its ongoing recovery from the 2011 earthquake, and for New Zealand. Avoiding transport issues was a top priority and the TOC used its signals, cameras and travel information teams to ensure a smooth journey experience for the cricket fans.
In response to the Wellington flood event in May 2015, the Wellington Transport Operations Centre coordinated the transport response. Road closures caused by slips and flooding meant that many of the 60,000 people who had travelled into the CBD were unable to get home. Working from 7am on the Thursday morning until 7pm the following day, the team coordinated clean-up efforts, passenger transport response and provided advice about how to get home that night. The Transport Agency had over 100,000 contacts on its social media channels and advice to avoid travel the next day helped reduce the number of vehicles on the roads.
