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Commercial Vehicle Safety Centre (CVSC) privacy statement

Waka Kotahi operates vehicle screening cameras and in-road scales at some Commercial Vehicle Safety Centre (CVSC) locations to help enforce weight restrictions for heavy vehicles. If you drive a heavy vehicle you may be required to stop at a CVSC if the screening indicates that your vehicle doesn’t meet weight restrictions, or if the CVSC is sampling heavy vehicles regardless of weight.

Commercial Vehicle Safety Programme (CVSP)

Why we collect information   

We need to make sure heavy vehicles are safe on our roads and are compliant with other legal requirements for operating a heavy vehicle. It also helps support a level playing field for the heavy vehicle industry.

To help with this, we use on-road sensors, cameras and in-road scales at some Commercial Vehicle Safety Centre (CVSC) locations. If your vehicle is directed to stop, we may also collect more information like motor vehicle registration and licence status, road user charges, certificates of fitness, logbooks, to check that the operation of a heavy vehicle is compliant in all aspects of road use.

How the information makes our roads safer 

The information collected is used for analysis, investigation, and enforcement activities. It can help identify patterns of systemic non-compliance, breaches of work-time rules, and information collected may also be shared with NZ Police and our Road User Charges (RUC) collection team. 

What information we collect   

We may collect:  

  • cropped plate image (not the full image taken by the camera)  
  • plate number   
  • date and time   
  • vehicle length   
  • axle spacing   
  • axle weights   
  • speed.

We use existing information from:  

  • Heavy Vehicle Permits
  • the Motor Vehicle Register (for example the engine type)
  • Commercial Operator Assessment Tool
  • Road User Charges
  • Transport Services Licences Register.    

Vehicle information collected 

On-road sensors collect information on all vehicles when they drive past. Because the technology is to help us check heavy vehicles, we anonymise light vehicle data. Your image won’t be captured, you won’t be identified and no information that can be linked to you will be held. We may use the anonymised information to provide insights into vehicle compliance, road usage, and for statistical analysis.

What we may check

  • If the vehicle has a current Certificate of Fitness or Warrant of Fitness (COF/WOF).
  • If the vehicle is registered.
  • If the vehicle is licensed.
  • If the vehicle has any active notices ordering it off the road (pink sticker, green sticker, and yellow sticker).
  • If a heavy vehicle’s weight exceeds VDAM requirements and/or its permitted weight.
  • If a heavy vehicle is associated with an operator where safety-related concerns have previously been identified.
  • If a heavy vehicle’s COF is due to expire and it has not been recently seen at any CVSC.
  • If the vehicle has been reported stolen.
  • If a heavy vehicle has sufficient Road User Charges purchased for the weight it is carrying.
  • If the change of Registered Person MR13 form (Seller Notification) has been recorded without being completed by MR13B form (Notice of Acquisition/Buyer Notification).
  • Make, model, year and engine type.
  • Potential breaches of work-time rules.

When checks are made   

Checks are made in real time.

Heavy vehicle stopping  

A heavy vehicle may be directed to stop at the CVSC. No light vehicles will be directed to stop. 

Access to light vehicle information 

Waka Kotahi staff only have access to anonymised light vehicle information for analytical purposes. We do however keep light vehicle registration plate numbers for 30 days in secure system logs for fault troubleshooting and system diagnostics. The registration plate number of light vehicles won’t be linked to any other personal information we hold about you, and access is restricted to a small number of trained and authorised Waka Kotahi staff and auditing on access of these logs is in place.

Security of your information  

We use end-to-end encryption when sending information and our systems have monitored security measures in place. We store your personal information in Google cloud datacentres hosted in Australia and we are satisfied Google has adequate security and privacy safeguards in place. Google uses third parties to provide some of their cloud services. These parties must meet our privacy and security requirements as well. 

Google data processing practices(external link)

How long we keep the information

We keep it for 10 years under our records retention policy. If we request deletion of any information from Google, they will comply with our request as soon as reasonably practical and within a maximum of 180 days.

How to ask about your information  

You can ask questions, request access to, and correction of, your information. Please refer to the 'Requesting access to or correction of your information' section for more information.

Requesting access to or correction of your information

If you have a complaint about how we handled your personal information, please refer to the 'Privacy complaints' section.

Privacy complaints