TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)
SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions
Find out about permits for high productivity motor vehicles (HPMVs), 50MAX and overweight and overdimension vehicles.
High productivity motor vehicles (HPMV) including 50MAX are trucks that are able to operate above the current 44 tonne weight limit under permit.
Find out whether you need a transport service licence, and the process for getting one.
Transport service licence holders can check and monitor the status of drivers’ licences using this convenient online tool.
Find out about the chain of responsibility, which recognises the influence of others in the transport chain on the behaviour of drivers and operators.
This page provides information for road controlling authorities (RCAs) about what they need to know and how to work with Waka Kotahi NZ Transport Agency to incorporate changes under the new rule
