TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)
SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions
Processing times for driver licensing and motor vehicle applications.
The law only provides for some exemptions to certain legal requirements.
Read our exemption information carefully to see if you might be able to get an exemption and what you need to do to apply.
Information you should know if you are a New Zealander planning on driving in an overseas country.
It can be difficult to adjust to life after driving, but there are ways you can stay mobile or get support if you need it.
People decide to stop driving for any number of reasons. Many people make this decision as a normal part of life, especially if driving is becoming inconvenient, difficult or stressful.
We’re working to improve the driver licensing system. The Driver Licensing Improvement Programme is leading this mahi alongside other government agencies, with support from community organisations.