CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
Latitude Financial Services (also trading as GEM Finance in New Zealand) recently advised customers of a data incident that impacts some New Zealand driver licences.
People decide to stop driving for any number of reasons. Many people make this decision as a normal part of life, especially if driving is becoming inconvenient, difficult or stressful.
We’re working to improve the driver licensing system. The Driver Licensing Improvement Programme is leading this mahi alongside other government agencies, with support from community organisations.
Latitude Financial Services (also trading as GEM Finance in New Zealand) is an Australian and New Zealand finance company. They recently advised customers of a cyberattack which may have resulted in unauthorised access to personal customer information held by the company.
