ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
April 2020: there is a scam phishing email being sent to New Zealanders pretending to be from Waka Kotahi NZ Transport Agency regarding overdue tolls due. If the email was genuinely sent from the Transport Agency, it will not include any attachments; instead it asks you to log into your tolling account. Hover your mouse over the link carefully to ensure it states tollingonline.nzta.govt.nz before you click on it. Or type the address into your browser bar yourself.
