CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

Toll roads

April 2020: there is a scam phishing email being sent to New Zealanders pretending to be from Waka Kotahi NZ Transport Agency regarding overdue tolls due. If the email was genuinely sent from the Transport Agency, it will not include any attachments; instead it asks you to log into your tolling account. Hover your mouse over the link carefully to ensure it states tollingonline.nzta.govt.nz before you click on it. Or type the address into your browser bar yourself.

View your tolling statement(external link)