CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
Highlights in 2020/21
New strategic direction, final year of the 2018-2020 NLTP, a focus on safety, sustainability and partnerships.
Ensuring no one is killed or seriously injured when using or working on the transport system.
Reducing harm to and improving the environment with a focus on reducing greenhouse gas emissions.
Effectively and efficiently moving people and freight
Ensuring networks are available and reliable with a focus on increasing the uptake of efficient, cost effective, low carbon transport options.
Meeting current and future needs
Ensuring we have access to the people, funding and systems we need.
Download full report
View the full 2020/21 Annual report and NLTF annual report.