CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Heavy Vehicle Entry Certification proposal

Submissions for this consultation are now closed. 

In response to a number of new imported buses experiencing faults in late 2017, the New Zealand Transport Agency (the Transport Agency) began a review of the heavy vehicle entry certification (HVEC) system. This review included both new and used heavy vehicles.

The purpose of the review was to identify opportunities throughout the system, which would assist improvements in the entry certification system and provide increased assurance in the standard of heavy vehicles entering New Zealand with a robust, risk-based approach, which treats all providers fairly.

33 proposed recommendations have now been identified. The proposed recommendations focus on providing the right tools, information and supporting systems to make complying easy, while ensuring the appropriate checks and balances are in place to address non-compliance. The recommendations are a mixture of Transport Agency-led initiatives and joint Transport Agency/industry collaborative opportunities.

The Transport Agency is now seeking feedback on the proposed recommendations, and the components of a possible work programme.

HVEC discussion document (13 pages) [PDF, 336 KB] 

You’re invited to send any comments or a formal submission in writing to VECWorkshops@nzta.govt.nz

Opportunity for feedback closes at 9am on Monday, 20 August 2018.