Skip to content

Important notice

The building where our contact centre is based was evacuated on 13 June. Our contact centre and emails are up and running again, but please be patient as we have limited support available. If you’re waiting for an application, please have a look at our current processing times.

For more information, read our latest media release.

Access keys for nzta.govt.nz

  • h Home
  • m Menu
  • 0 Show list of access keys
  • 2 Skip to content
  • 3 Skip to top

NZTA contact centre reopened

|

The NZ Transport Agency's contact centre has reopened to customers today, following the evacuation of the Palmerston North office building on Thursday.

All phone lines are now open during standard hours, except for our tolling line, which will have reduced hours and close at 6pm on weekdays instead of 8pm.

Support for contact centre staff is limited at this time, so we ask that customers remain patient while we get our support teams up and running.

The Palmerston North office building remains closed, with the contact centre operating from a temporary site until new accommodation is secured.

Please see contact numbers and hours.

Plan ahead for a safe, enjoyable journey. Keep up to date with:

Top