SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Overnight closures on Northern Motorway extended, will move to pavement works at Silverdale next


Waka Kotahi NZ Transport Agency advises that overnight closures for essential maintenance tasks including road resurfacing on the Northern Motorway (SH1) between Oteha Valley Road and Silverdale have been extended.

The work had been scheduled to finish on August 12, but wet and windy weather has caused some delays meaning the crew now need to extend the closure, in order to finish.

Motorists can now expect overnight closures between 9.00pm and 5:00am on August 15–19.

The BP Service Station will remain closed during this time and motorists who use the services to pay tolls are reminded they can do so online.

Toll roads payment page

Following this, crews will then move to carrying out pavements works between the Northbound onramp at Silverdale and Grand drive for two nights, beginning Sunday August 22.

This work will also be carried out  between 9:00pm and 5:00am to keep disruptions to a minimum.

Please note this work is weather dependent and may be rescheduled.

A detour will be available via Hibiscus Coast Hwy to the Waiwera/Puhoi tunnels junction.

Motorists are reminded to plan ahead and allow more time for their journeys on these nights.

Waka Kotahi thanks road users for their cooperation and understanding while we carry out this work.

For updates and information about this work, or any other motorway issues:

Plan ahead for a safe, enjoyable journey. Keep up to date with: