CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays(external link) and find out about closures to driver licensing sites

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Pre-Christmas roadworks for Pūhoi to Warkworth motorway starting this Sunday

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Waka Kotahi NZ Transport Agency is urging motorists to be patient and follow detours as the Ara Tūhono – Pūhoi to Warkworth motorway team progress works before the project shutdown over the Christmas break.

People travelling north of Auckland on SH1 in both directions will need to plan ahead for various closures on the network from Sunday 20 November to Thursday 15 December.

This work will be completed in sections to minimise disruption during peak travel times and weekends.

Plan ahead for the following closures:

  • SH1 Warkworth: median island and northbound lane widening works will take place from Sunday 20 November for a period of four weeks. Works will take place between 9pm and 5am, Sunday to Thursday nights each week. SH1 will be closed in both directions from Kaipara Flats Road to Hudson Road. A detour will be in place via Kaipara Flats Road and Woodcocks Road (adds approx.10 mins).

    Over - dimension vehicles will be able to get access through the work site during the closures at specific times. Drivers planning on using this route with over-dimension loads will need to prearrange escorts through the work sites. If this affects you, please contact the NX2 team on via email info@nx2group.com or call 0508 7295 4636 at least 24 hours prior to your planned journey.
  • SH1 Johnstone Hill Tunnels: As the team progress works to make a safe connection to the new motorway, there will be overnight road closures at the tunnels. SH1 will be closed in both directions – Silverdale to Johnstone Hill Tunnels northbound and Pūhoi to Grand Drive southbound. The detour will be via Hibiscus Coast Highway or State Highway 16, from 10pm to 5am on the following nights:
    • Sunday 27 November to Thursday 1 December
    • Sunday 4 December to Thursday 8 December
    • Sunday 11 December

From Sunday 4 December to Sunday 11 December there will be a contraflow through at the tunnels with both southbound and northbound traffic using the southbound tunnel.

For up-to-date information on road works, traffic, detours and delays, drivers are encouraged to visit the Waka Kotahi Journey Planner webpage(external link).

Journey Planner(external link)

Waka Kotahi thanks motorists for their patience while we complete this essential work to make our state highways safer and more resilient.

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