CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays(external link) and find out about closures to driver licensing sites
SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions
Use this form to update the address for your vehicle(s) if you DON'T have a New Zealand driver licence.
These must be the details of the person registered for the vehicle(s).
Giving us your phone number is optional but if you do, where appropriate, we’ll use it to contact you about driver licensing and motor vehicle registration and licensing matters, and to seek feedback on Transport Agency services.
Giving us your email address is optional. If you give us your email address and you hold a driver licence, we'll also update your email address on the Driver Licence Register. We'll email you reminders and information for motor vehicle registration and licensing, driver licensing and other Transport Agency services, including asking for feedback on our services and the transport system. We recommend using an email address that's unique to you, so only you can see information we send you.