Quality assurance processes are measured and adjusted when desired outcomes are not achieved.
Measuring the following process areas will provide information about the effectiveness of quality assurance on projects and the analysis of these results should lead to opportunities for improvement.
Provides feedback on how well construction has met the design intent.
Provides feedback on how well the specifications were stipulated in the contract, the constructability of designs and specifications and the competencies of the contractor.
Provides feedback on how clear and constructible issued for construction (IFC) documents (drawings and specifications) are, and/or constructors ability to interpret these for realisation into compliant deliverables.
Provides feedback on the cause and impact of design changes during construction.
Provides feedback on the quality of delivery against the contract specification.
Provides feedback on the lag-time from work lot completion to the availability of the quality assurance evidence, and the effectiveness of the construction quality management plan.
Provides feedback on compliance with the construction quality management plan.
Provides feedback on engagement, participation and responsiveness to actions.
Provides feedback on the quality of the ‘Asset lifecycle culture’ driven by project leaders.
For further information, contact QAFeedback@nzta.govt.nz
