CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

The Transport Agency vehicle inspection portal (also known as the eVIRM or eVIRM portal) is a one-stop-shop for vehicle inspection information and is aimed at inspecting organisations and vehicle inspectors .

The portal contains all vehicle inspection requirements manuals (VIRMs), quality management system (QMS) documents, performance review system (PRS) manuals, newsletters, application forms and many other documents and links related to vehicle inspection and certification.

Accessing and using the vehicle inspection portal

The Transport Agency vehicle inspection portal provides access to all vehicle inspection requirements manuals (VIRMs) and other information used by vehicle inspectors and certifiers, such as for warrant of fitness or certificate of fitness inspections. The portal home page can be accessed at http://vehicleinspection.nzta.govt.nz(external link)

If you are going to be a frequent user of the portal, you may wish to save the portal home page in your web browser’s favourites folder or on your desktop. If you use only one VIRM, eg you only issue WoFs, go to the home page, click on relevant certification type, and save that page to your favourites or desktop. You can still easily access all non-WoF information.

The portal has been designed so that it is intuitive and easy to navigate. If you do need some help, we have developed a user guide(external link) which contains information about basic navigation as well as some tips and tricks to help you get the most out of the portal’s information.

Continuous improvement

If there is anything else you would like us to consider to make the Transport Agency vehicle inspection portal even more useful for you, please let us know at evirm@nzta.govt.nz, or you can click the feedback button found on every page of the portal. We can’t promise that everything will be possible, but we will certainly consider all ideas.