CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

GEM Awards logo

The Going the Extra Mile (GEM) Awards are a way for us to celebrate our contractors’ and consultants’ successes. It also exhibits outstanding examples of our diverse range of activities on our state highways. These annual awards acknowledge our suppliers’ commitment to our priorities and quality industry standards.

You may have heard – we’ve made some changes here at the NZ Transport Agency. We’ve transformed our organisation because the world is changing and we have changed with it to make an even bigger difference.

Technology is making rapid changes to the way people connect and the transport choices we have, and customers and business want faster, easier and more personalised transport services.

We have a new way of working – as one Agency delivering our promise to New Zealand – ‘great journeys to keep New Zealand moving’.

Our suppliers have helped make our Going the Extra Mile (GEM) Awards a success – year on year. We’re keen to build on this success, and bring these awards with us into the future.

Check back here in the near future for more information.   

Contact us

For more information about the GEM Awards, email us at gems@nzta.govt.nz.

Previous GEM Awards winners