CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
Waka Kotahi NZ Transport Agency advises that State Highway 23 (SH23) will close to all traffic overnight from 7pm due to the severity of cracking and slumping on the highway west of Glentui Lane.
5.45pm update: Due to a recurring slip identified just before the road was set to re-open for northbound traffic, SH1 Brynderwyns to Waipu will not reopen today. Our crews are currently onsite working to clear the slip and will review the cause of it given the relatively dry weather this afternoon.
Waka Kotahi NZ Transport Agency continues to advise against non-essential travel in the Coromandel and parts of the East Waikato with road conditions making travel hazardous.
Waka Kotahi NZ Transport Agency says people should continue to defer any non-essential travel in North Island regions which remain affected by severe weather, with Metservice red or orange warnings for heavy rain remaining in place for Coromandel and parts of the Bay of Plenty region.
State Highway 23 is still open to one lane this morning, however Waka Kotahi NZ Transport Agency advises road users should be prepared that the highway may need to fully close at short notice.
We are continuing to urge all road users to avoid non-essential travel in the upper North Island if they can, following red and orange warnings issued by Metservice.
Waka Kotahi NZ Transport Agency is urging people to avoid non-essential travel in several North Island regions, with Metservice red or orange warnings for heavy rain in place for Northland, Auckland, Coromandel, and parts of Bay of Plenty and Gisborne.
If you can avoid travel, please stay home. If you’re driving in the forecast heavy rainfall, please drive to the conditions, which means keeping a safe following distance and dropping your speed and watch for flooding and other debris on the road.
There has been significant progress clearing slips around the Coromandel and wider Waikato with most highways now open but extreme caution is advised as there may be small slips and areas with surface water. Clearance and cleanup works will continue tomorrow in the region.
Waka Kotahi roading contractors will be closely monitoring the State Highway network as further heavy rain is forecast to spread down the North Island.
The toll on the Northern Gateway will be paused from 5pm Monday 30 January until 10pm Sunday 5 February (or until the state of emergency in Auckland is lifted).