Road user charges application to change odometer

Use this form if you've had to replace a faulty odometer in your light diesel vehicle, or in your heavy diesel vehicle that has had permission to buy RUC off the odometer. 

Vehicle details

Applicant details

Odometer details

Evidence of odometer change

Upload a receipt for when you bought the new odometer, or a receipt for the installation. 

If you don't have a receipt, provide the plate number of the vehicle that the replacement odometer came from, as well as photos of both the old and new odometers. 

Payment details

The fee for this application is $12.77 (incl GST). This fee is non-refundable, regardless of whether your application is approved or declined. The fee contributes to the cost of processing your application. We will not process your application until the payment has been made. 

How would you like to pay the application fee?

Please provide a contact phone number for us to call you and take credit card payment over the phone. We'll try to call you as soon as we receive your application, but in case that's not possible please let us know when your preferred contact time would be. Or you can call us on 0800 655 644 between 8am and 5.30pm, Monday to Friday.

What is your preferred contact time during working hours?
Do you need a GST receipt?

A GST receipt will be sent to you after your application has been processed.

We will try to process your application on the same day that we receive it. However please allow 3 working days for your application to be processed. We will let you know via email or phone when the change has taken place and you can buy your new licence.

The particulars you provide will become part of the Motor Vehicle Register. Collection, dissemination and release of this information is authorised by the Road User Charges Act 2012. Corresponding information held on other parts of the Land Transport Register may be amended. 

Under the Electoral Act 1993, s 263B, the Electoral Enrolment Centre operates an authorised information matching programme with the Waka Kotahi NZ Transport Agency. The purpose of this programme is to assist in keeping the Electoral Roll up-to-date.

The Privacy Act 2020 provides rights of access to, and correction of, any readily retrievable personal information held about you. Should you wish to exercise these rights please contact the Waka Kotahi, Palmerston North Office, Private Bag 11777, Palmerston North 4442.