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Key result area guidelines

The network outcome contract (NOC) specifies the key results areas (KRA) and key performance indicators (KPI) to be measured to evaluate the overall performance of the Contractor.

New NOC contracts (NOC 2018)

An updated KRA guideline applies for NOC contracts commencing after 1 January 2018.

KRA guideline [PDF, 865 KB]

Highway incident management protocol memorandum of understanding

The purpose of the memorandum of understanding is to ensure Waka Kotahi NZ Transport Agency and Emergency Services have a common operational protocol to deal with incidents on the highway to ensure the effective and efficient resolution of incidents.

Emergency procedures and preparedness plan (EPPP) template

Waka Kotahi recognises the need to provide a consistent approach to managing incidents across our network and the importance of our contractors response during these events.

The template defines the roles, practices and procedures in preparation for and during an incident response and should be completed in collaboration with our NOC teams.

Emergency procedures and preparedness plan (EPPP) template [DOCX, 12 MB]

Waka Kotahi approach to resilience

State highway network outcomes contract visual audit guideline

The guideline provides guidance on interpretation of the operational performance measures (OPM) within the network outcome contract and describes how these should be assessed in the field.

State highway network outcomes contract visual audit guideline

Specification for design, construction and maintenance of cycling and shared path facilities

This specification details the Waka Kotahi requirements for the design, construction and maintenance of cycling and shared path facilities on the state highway network.

Specification for design, construction and maintenance of cycling and shared path facilities

Winter services requirements

The Winter service requirements details the operational requirements in place in order to deliver the required level of service within those areas where winter weather conditions have an impact on the operation of the network.

Winter service requirements [PDF, 345 KB]

Z series

The following Z series are referenced within the NOCs:

For further information contact SDDNetworkOutcomesContractCGG@nzta.govt.nz

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