We're receiving more TSL applications than usual, which means we may take longer than 20 working days to process your application. We'll be in touch as soon as we've processed your application.
To help minimise delays when applying for a transport service licence (TSL), please ensure you submit your application as early as possible. Standard applications (more likely to be processed without delay) are those where the following criteria are met:
Check the table to see how long it will take us to process your application.
Operators of freight, vehicle recovery, rental service and passenger transport services industries are required to comply with a range of rules and regulations. In most cases this includes holding an appropriate TSL.
These regulations and rules assist transport service licence holders to run successful and compliant businesses while ensuring safe management practices and protecting other road users.