CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Reshaping Streets

Public consultation on Reshaping Streets has now closed. This means we are no longer accepting formal feedback for Reshaping Streets.

But, if you’d like to be added to our mailing list, or to talk to us about Reshaping Streets, please email Reshaping.Streets@nzta.govt.nz and we’ll do what we can to help.

Reshaping Streets public webinar recording

This video is a recording of the Reshaping Streets public webinar held on Thursday 25 August from 10:30am to 12:00pm.

Please note that we have removed the Q and A portion of this video to protect the privacy of the people who attended.

If you have any questions after watching this video, please feel free to email reshaping.streets@nzta.govt.nz and we will do what we can to help.

Reshaping Streets accessible webinar recording

This video is a recording of the Reshaping Streets accessible webinar held on Thursday 1 September from 10:30am to 12:00pm.

Please note that our NZ Sign Language interpreter doesn’t show in the recording until 1:17.20 minutes.

If you have any questions after watching this video, please feel free to email reshaping.streets@nzta.govt.nz and we will do what we can to help. 

Consultation documents

The documents linked below will help you understand what we are proposing and why.

Title

Download Word (DOCX) or PDF format

Glossary of terms

DOCX link [DOCX, 37 KB]

PDF link [PDF, 23 KB]

Consultation document

DOCX link [DOCX, 21 MB]

PDF link [PDF, 2.4 MB]

Summary list of proposals

DOCX link [DOCX, 31 KB]

PDF link [PDF, 32 KB]

Draft Land Transport Rule: Street Layouts 2022

DOCX link [DOCX, 237 KB]

PDF link [PDF, 144 KB]

Reshaping Streets Preliminary Regulatory Impact Statement (RIS)

DOCX link [DOCX, 104 KB]

PDF link [PDF, 238 KB]

Accessible documents

Audio, easy read and large print versions of the consultation documents