CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Non-media Official Information Act (OIA) responses

As part of our ongoing commitment to openness and transparency, some Official Information Act requests including documents requested that we have identified that may be of wider public interest, are published on our website. You can access these here. These exclude requests made by media organisations.

Streetlights in New Zealand

Responded: 24 March 2023

Let's Get Wellington Moving (LGWM) spend on consultants since 2020/21

Responded: 21 March 2023

Cost of artworks included in Waka Kotahi projects nationwide

Responded: 21 March 2023

Safety cameras in Waterview Tunnel

Responded: 21 March 2023

Repair options for Kōpū Hill Road, SH25A

Responded: 20 March 2023

Fire insurance levies

Responded: 17 March 2023

Ticketing solution master services agreement summary

Responded: 15 March 2023

Vehicle licence (rego) and Warrant of Fitness (WoF) data for passenger vehicles, taxis and rental vehicles

Responded: 10 March 2023

LGWM Cobham Drive crossing/SH1 Safer Speeds project costs breakdown, as at 31 January 2023

Responded: 8 March 2023

SH2 Masterton to Featherston speed review

Responded: 16 February 2023

A list of research papers supporting Vision Zero

Responded: 13 February 2023

The cost to replace all ‘Kura | School’ road signs

Responded: 10 February 2023

Fatalities at pedestrian crossings over the last 10 years

Responded: 10 February 2023

Length of Auckland northern busway

Responded: 9 February 2023

SH29, SH29a and SH24 speed review

Responded: 9 February 2023

Driver licence test applicants and attempts by region 2019–2022

Responded: 8 February 2023

Traffic volume on Transmission Gully and SH59 (Porirua to Paekākāriki) between April–December 2022

Responded: 8 February 2023

Crashes on roads included in the Interim State Highway Speed Management Plan 2023–2024

Responded: 1 February 2023

Crash data on New Zealand roads 1982–2022

Responded: 31 January 2023

Maintenance expenditure 1997–2022

Responded: 30 January 2023

Job description of Te Aukaha (Digital Technology)

Responded: 26 January 2022

Information on the number of crashes on Egmont Street Taranaki

Responded: 26 January 2023

Road cone placement and complaints received about road cones between 2018–2022

Responded: 25 January 2023

Fuel Cell Electric Vehicle data

Responded: 20 January 2023

Napier to Taupo (SH2/SH5) and Shannon to Levin (SH57) consultations and assessments

Responded: 20 January 2023

New Zealand deaths and serious injuries involving alcohol 2018–2022

Responded: 19 January 2023

Traffic lights at roundabout at Cambridge Road and Cobham Drive (SH1C), Hillcrest, Hamilton

Responded: 19 January 2023

Reports on the development of the Road to Zero strategy

Responded: 17 January 2023

Past years